ASSESSMENT TASK 3 of 3 HLT52015 Diploma of Remedial Massage CHCDIV001 Work with diverse people Task submission information Student’s name: AIS number: Assessment is submitted:¨ Hardcopy ¨ Moodle ¨ Other: Student Agreement I have read and understood what is required of me to complete this assessment. ¨ Yes ¨ No I understand the requirements of the assessment. ¨ Yes ¨ No I agree to the way that I am being assessed. ¨ Yes ¨ No I understand my right to appeal the decisions made in an assessment outcome. ¨ Yes ¨ No Signature: Date: Student Declaration I declare that this assessment submission is of my own work and that it was not completed by any other person. I have correctly referenced all resources and text throughout the submission. I have not plagiarised or copied any of the assessment, nor have I collaborated with another student without authorisation. I understand that if I am found to be in breach of this, disciplinary action may be taken against me as outlined in the Student Assessment Policy. Signature: Date: Results Summary – Assessor to complete This assessment submission attempt is: ¨ First ¨ Second ¨ AIP (Final) The result of this Assessment is: ¨ Satisfactory ¨ Not Satisfactory This is the last and final Assessment for the Unit¨ YesCompetency Result:¨ Competent ¨ Not Yet CompetentDue date: Received Date: Assessors Signature: Result Date: Student Assessment Feedback Assessor’s name: Feedback: Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student and I have provided the appropriate feedback.Signature: Date: Student’s name: Comments: Declaration: I declare that I have been assessed in this unit and have been advised of my result. I have been advised of and am aware of my appeal rights.Signature: Date: Introduction This assessment forms part of a suite of three assessments that you will complete in fulfilment of the requirements for the unit CHCDIV001 Work with diverse people. You are required to complete all tasks satisfactorily to demonstrate overall competence in this unit. Assessment TaskAbout this taskAssessment Task 1: Written questionsYou must correctly answer all 18 questions to show that you understand the knowledge required of this unit.Assessment Task 2: Role playsThree scenarios providing different situations are presented. You will be assessed on how you communicate and engage in resolving a query within each scenario. Assessment Task 3: ProjectThis task requires you to complete an 800-word response reflecting on your own individual experience of culture and diversity at work. As part of any unit of competency you study, you will be required to gain the theoretical knowledge that underpins the performance of the job tasks you will complete when you enter the beauty industry after your graduation. This task is designed to provide you with the opportunity to showcase the knowledge you have gained as you have studied the unit CHCDIV001 Work with diverse people. This method of assessment has been selected because it is a simple and effective way of providing evidence of the knowledge you have gained. You are required to write an 800-word response which reflects on your own experience of culture and diversity in a workplace setting. You are to use a personal experience to identify a situation of cultural diversity or social expectations within a workplace setting. You will be required to critically identify situations of cultural diversity in a workplace setting, identify the cause of the issue, reflect on your own biases and perspectives and identify strategies which could be used to encourage diversity in the workplace. You will demonstrate the skills and knowledge to identify cultural diversity issues or social expectations in a workplace setting, identify your own biases and how this may have impacted the situation, identify legal and ethical considerations for the individuals involved, discuss the impact of the communication styles used, discuss the influence of this within a workplace setting, and define future actions you can take to improve your ability to work inclusively and without discrimination. Assessment context This assessment will take place in your own time once you have gained enough knowledge about the subject matter to undertake this assessment. You are permitted to reference your learning materials and undertake any additional research as you believe will benefit you. Your assessor will inform you of the due date for this assessment and you are encouraged to record it below: Due Date: _______________________________ Assessment evidence (deliverables) You must submit the following evidence: You are to provide your completed 800-word response to your assessor via electronic copy. Your assessor will be looking for the following: Whether you are able to create a structured process to reflect of their perspective of diversity and recognise areas of improvementWhether you are able to reflect on their own social and cultural perspectives and biasesWhether you are able to identify strategies which could be used to build respect, improve relationships and communication to promote inclusionWhether you can identify necessary action which can be used to accommodate diversity barriers, i.e., effective communication for co-workers with language barriersWhether you are able to identify and address issues that may cause misunderstandings or other difficultiesYour ability to critically reflect on your ability to work inclusively within the workplace Your assessor will collect the following evidence of your performance: You are to provide your completed 800-word response to your assessor via electronic copy. Assessment Task Review the questions asked of you in Assessment Task 1 and 2 and familiarise yourself with their content. It may help you to write notes on the key topics which were discussed or you can ask your assessor if you need further clarification.You will be required to complete an 800-word response which demonstrates your understanding of the unit materials and apply them to a culturally diverse experience of your own.Ensure you revise your unit materials and familiarise yourself with the relevant Acts, standards and prominent diversity issues and relate them to your experience in the workplace. In no less than 800 words, describe your own individual experience of culture and diversity within your professional career. In your report you should demonstrate to your assessor that you can: undertake a structured process to reflect on your perspectives of diversity and recognise areas where you can improvevalue and respect diversity and inclusivity and identify and reflect on your own social and cultural perspectives and biasesbuild relationships by showing respect, using appropriate communication skills and demonstrating an appreciation of diversity and inclusivenesstake necessary action where language barriers exist to enable effective communicationidentify and address issues that may cause misunderstandings or other difficultiesuse your reflection to support your ability to work inclusively. Consider the following questions in your response: What were the cultural differences or aspects of diversity?Discuss the impact on your communication style and delivery.Describe a time when you have experienced, or witnessed, any challenges or difficulties (for example misunderstandings)? Provide an explanation of the challenges that were faced and how they were overcome.What difficulties or challenges could you expect to experience if you were in a cultural minority at work? Describe how culture and diversity impacts social behaviour, expectations and relationships.Describe whether you have required any communication assistance from specialised services.Describe when you have experienced, or witnessed, any issues of discrimination – either towards yourself or towards another person.What legal or ethical considerations would be required to resolve this discrimination?What have been some of your own cultural biases or beliefs in relation to your experience of cultural diversity?What has been the impact or influence of your cultural bias?Do you consider yourself to be socially and culturally aware? Provide examples to support your response.What programs or initiatives have you participated in that support or promote cultural diversity, either at work or in the community? 13. Given your reflection in this assessment, what action will you take in the future to improve your ability to work inclusively and without discrimination? Marking Rubric Through your assessment of the student’s stories of practice, did the student write a report of at least 800 words that demonstrates their ability to:If any item is marked ‘No’, please provide specific feedback as to why and what must be addressed in resubmission.Undertake a structured process to reflect on their perspectives of diversity and recognise areas where they can improve☐ Yes ☐ No Value and respect diversity and inclusivity and identify and reflect on their own social and cultural perspectives and biases☐ Yes ☐ No Build relationships by showing respect, using appropriate communication skills and demonstrating an appreciation of diversity and inclusiveness☐ Yes ☐ No Take necessary action where language barriers exist to enable effective communication☐ Yes ☐ No Identify and address issues that may cause misunderstandings or other difficulties☐ Yes ☐ No Use their reflection to support their ability to work inclusively.☐ Yes ☐ No Is resubmission required?☐ Yes ☐ NoIf yes, please provide details: Date resubmission is due: Feedback to Student Is the evidence presented satisfactory?☐ Yes ☐ NoAssessor Name: Assessor Signature:
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