BSBADM506 : Manage Business – Design and Development Case Study – MacVille Cafes As part of their overall strategy in the Australian beverage market, MacVille Pty Ltd has developed a chain of cafes in the Central Business District (CBD) of Brisbane, Queensland and the CBD of Sydney, NSW. The board of directors have made the decision to expand their operations in Queensland with the purchase and re-branding of the existing Hurley’s cafe in Toowoomba, 130km west of Brisbane. The CEO for MacVille’s cafes in Queensland is Paula Kinski. The project manager for the takeover of the existing Hurley’s café is Peter Smith.You are a member of the project team and are assisting Peter. Peter has assigned you the task of developing a sustainability policy for the new store…… MacVille Cafes – CASE STUDY SCENARIO : BUSINESS DOCUMENTATION The Human Resource department of MacVille is responsible for the management of personnel. Two key functions of the department are induction of new staff, and ongoing communication with existing staff, regarding company policies, procedures and expectations. Currently, the department manages a small number of policy documents which are periodically created as required. They are often poorly formatted. MacVille has a Style Guide but it is rarely followed. The HR department has a shared network drive for storage of documents; however, files are often not named appropriately for easy future retrieval. As MacVille grows, so will the volume and quality requirements of documentation, so it is important that a system be implemented to streamline the documentation process. You have firstly been asked by the HR manager to devise and develop a replacement system to ensure that high-quality documents are created consistently according to standard guidelines and organisational requirements.
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