Discuss a Future Trend that Int

Part 1: Choose one sector of the hospitality industry and discuss a future trend that interests you.

Part 2: Read 2 of my classmate’s discussions and write 2 responses. Each response for each classmate’s discussion. Philip Jalal Alishaq’s Discussion: I found “Restaurant Table Booking Chatbot” video interesting because we learned that technology is improving every year, and we are creating new things every day. The video discussed it takes five minutes to make a sandwich.

 

The video mentioned that if we create more robots, it might take jobs from people. But, they discussed that the robot would only make the food and another employee could do other things so It would not take any jobs from people. I think it is pretty cool to see it in person, so I will definitely visit that place. I also think that the more technology is expanding, the more new things we are seeing that it is improving our lives. I have seen so many videos on how the robots are a good thing to have because it makes it easier for people to get things done. Jon Ryberg’s Discussion: This week I found the “Example Smart Hotel” video to be a great example of future trends in the hospitality industry. In a world where we see more and more self service machines popping up every week I believe it is evident that it will expand to hotels in the near future. Last week I went to the CVS store by my home and checked out with a person at the counter. Only days later I went to the same store and no workers were at the checkout, rather they installed multiple self checkout machines.

 

I noticed in the video the women used her phone as a room key, I have been to a hotel that actually already implemented that which was an indication about the trend occurring. I believe this trend is both good and bad; good for the customer and bad for the staff. With implementations like this we will only see a decrease in necessary staff and loss of jobs.

 

Nonetheless, making the experience easier for the consumer is key. Below is an example of a response that you can follow: Hi Philip, I thought this to be interesting as well, especially just to see how advanced technology has become. I think the thought of having these robots to make the food is so cool, it’s something I never thought would actually be created and used in the real world. However, it is a little bit concerning for the sake of taking jobs away from people. It’s hard to decide if it’s a good thing or not because it would get the job done quicker and easier, but on the other hand people’s jobs could be at stake.