3 : 0 2Question I a) Ideally, students should: • Address what is BSC.• Mention the minimum 4-perspectives (including the Lag and Lead indicators). • The quote suggests a criticism of the “mechanical approach” that advocates “managing from the cockpit”…it can lead to managers becoming detached from the operations and lose a sense of reality about the firm’s operations. It can have some dysfunctional consequenc. — example?•Fa’uottinsimaps1hy,,,,,tiheemeBScChanasiszmiztyhiat running a company is like flying a plane and people• However, the BSC has its pros — encourage a focus on key non-financial measures in diverse areas such as employees, internal business processes, customers, society and environmenL• Overall, while the BSC is popular, it has some weaknesses, such as cause and effect relationships can be tnisleading. Many of these relationships are correlations. There can be a time lag between the cause (drivers) and the effect (outcomes).• Supported by suitable examples.b) Yes, many techniques to manage costs and quality more efficiently and effectively were developed in the manufacturing settings… The text, p.722 discusses these for use in Flinders Medical Centre. However, there is some opposition to using manufacturing-driven techniques in the service sector, healthcare in particular. Ideally, students should tell the manager: while these techniques are being used, output and outcome measures are very difficult to measure in case of hospitals. Besides, medical services are not like production line operations! Put simply, patient care process is different from individual to individual, a standardized process is typically unavailable. Having said that, some inputs can be measured in $ terms.Sure. other views are acceptable. See how they are argued c) Supplier selection should not be based solely on cost per unit and the discounts that the supplier can offer. The manager needs to consider the total cost of ownership. These days, supplier evaluation is made on certain non-financial factors too, such as suppliers’ treatment of their workers, suppliers’ pmctic. in terms of sustainability.Next, sure, a low cost can translate into a high SP1. However, a high SPI is a worry! SP1 is about cost effectiveness.An example: SPI of 1.17 _or_an RI of 4.17. Go for the lower one! A low SP1 means more cost-effectiveness4.17 means: It means for every $1 of purchase there are 4 times as much added costs. The added costs could be due to late deliveries/poor quality/defective material as covered in uncle question…As you can see, these are rather broad/general suggestions for Question 1.Question 2:Geo, I.td Budgeted income statement Mr the ■ear end…. BI B2 83 TotalUnit selling price $160 $210 $280 Direct Material $78 $72 $150 Direct Labour $4 $6 $8 Variable selling cost and VOlt $25 $19 $31 Total variable cost $107 $97 $189 Contribution margin per unit $53 $113 $91 Unit sales 5,000 3.600 2,500 Total contribution margin $265,000 8406.800 $227,500 $899.300 Fixed manufacturing overhead .00.000 Fixcd selling and administrative costs $320,000 Batch level – Inspection costs (SI 800+01 350981 000) $4.150 Customer level costs ($180.100) $18,000 Profit before taxes $157.150
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