Assessment Task Three Case Study – 40 marks Answer the questions presented at the end of the case study. Word Limit:2000words (10% less or more allowed)References: Minimum10academic referencesDue date: By 11:59pm Sunday, Week 10; submission is online through Canvas Submission Process: Task 3 Case Study must be submitted online through the BUSM1228 course information link in Canvas. When you submit the written report it will be automatically processed through Turnitin as part of the on-line submission process. All marking staff will comment on what you have done well in this report and what you need to improve based on the following assessment criteria: • Key issues relating to the case study questions have been developed• Original and clear argument;• Logical and convincing discussion• Ideas and assertions substantiated through use of high quality reference material and key academic perspectives/views used to develop arguments • Number and quality of references, appropriate RMIT business referencing format• Clear and comprehensive written style (essay structure, spelling, grammar, syntax etc.) Case Study Sally works in the training section of Floyd & Associates. She is in charge of delivering interpersonal skills training, including communication skills, networking, and new manager training seminars. At the end of each training seminar, attendees complete an evaluation form. Recently, Sally has been getting low ratings from attendees at the training seminars. Question 1: What is your initial reaction to Sally’s underperformance? You decide to collect more information about Sally. You find out that she has been with Floyd & Associates for four years. She has qualifications in the design of a training session and has around five years of experience doing similar work at another organisation. Sally has also conducted research on what good communication consists of, how to network, and the training needs of new managers. You discover that there is a great deal of variability in the ratings in her training classes over the past four years at Floyd & Associates. In some training classes she gets very high ratings and in others, she gets much lower ones. Question 2: What should you do now? Question 3: What do you say to Sally? Question 4: Why do you
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