Discipline of Social WorkBachelor of Social WorkSWSP1023 Professional Practice 1Trimester 3, 2021Some Social Work units in Trimester 3 2021 will be delivered online to ensure the health of studentsand staff during the COVID19 pandemic. This is a temporary mode of delivery that has the approval ofthe AASW.Social workers acknowledge the Aboriginal and Torres Strait Islander peoples, the First Australians,whose lands, winds and waters we all now share, and pay respect to their unique values, and theircontinuing and enduring cultures which deepen and enrich the life of our nation and communities.Social workers commit to acknowledge and understand the historical and contemporarydisadvantage experienced by Aboriginal and Torres Strait Islander peoples and the implication of thisfor social work practice. Social workers are responsible for ensuring that their practice is culturallycompetent, safe and sensitive.SWSP1023 Professional Practice 1Last updated: Trimester 3, 2021 Page 1 of 15SWSP1023 Professional Practice 1Level: BachelorDuration: One trimesterCredit Points: Six (out of a total of 192)Prerequisites: NoneMode(s) of Delivery: On-CampusCore/Elective: CoreUnit DescriptionThis experiential unit will introduce students to communications (oral, IT and written), ethics andvalues, interviewing and assessment skills necessary for effective and engaging social work practice.This subject sets the scene for the integration of theory with practice, a necessary preparation forfield placements that forms a crucial part in becoming a professional and competent social welfarepractitioner. The acquisition of academic skills is also important part of this unit.Unit WorkloadThis unit is taught over 13 weeks and a weekly 3 hour learning session [on Campus]. One hour will bedidactive material delivered in lecture format. Two hours will be interactive class time, for discussionof the lecture, readings, assessments and class activities. Course material will be available in theonline class space. In addition to the 3 hours of class time, students are expected to engage in 6hours of private study per week. The workload for this unit is nine hours per week.Learning OutcomesOn completion of this unit, students will be able to:a) Demonstrate basic interpersonal and communication skills used in professional practice.b) Demonstrate communication skills with the range of social work target groups, includingindividuals, families, groups, communities and organisations across mediums, contexts andcultures.c) Articulate knowledge of self and critically reflect upon own professional development andprofessional boundaries.d) Demonstrate understanding of helping relationship and problem based assessment and crisisintervention planning.e) Demonstrate understanding of power in the helping relationship, the process of collaborativegoal-setting, and a client-driven problem-solving process.f) Identify strength-based and solution-focus strategies to foster the development of changeorientated strategies towards empowerment outcomes.SWSP1023 Professional Practice 1Last updated: Trimester 3, 2021 Page 2 of 15Learning and Teaching Approach1. Learning is an active process – which involves both questioning and challenging.2. Learning is a shared process – where others’ thoughts and ideas are presented, criticallyanalysed, exchanged and respected.3. Learning is a collaborative and empowering process for self and others.4. Learning is thoughtful and reflective.5. Learning requires integration with prior knowledge and other arenas of knowledge developmentin the program.6. Preparation for lectures and seminars and a reading of the recommended texts and references isessential.Students are expected to:• Complete all activities• Complete readings• Complete all assessments• Attend all classesIt is also recommended that students:• Keep a record of new terminology that is introduced in this unit• Keep a copy of assessments and other correspondence• Make notes on unit content and readingsThere will be learning activities linked to all lecture materials which are designed to encouragestudents to deliberate and reflect and to provide opportunities for further learning. The activities aredesigned to help students think through and practise the specific skills and general conceptspresented in this unit as well as provide valuable learning opportunities.Attendance RequirementsThe Australian Association of Social Workers requires students maintain 80% attendance for eachunit of study. Students are responsible to provide supporting documentation for missed classes.Students are also required to provide evidence of how they have kept abreast with the coursecontent, this will be assessed by submitting a 500 word outline summarising the content of eachmissed session. Students who miss more than three (3) sessions for a class offered weekly or one (1)session for a weekend block will not be able to pass the unit. In circumstances where attendancerequirements are not met, the result ‘Fail Incomplete’ will be awarded. For more information referto the Participation and Attendance Policy.SWSP1023 Professional Practice 1Last updated: Trimester 3, 2021 Page 3 of 15ReadingsRecommended TextsLoughran, H., (2019). Counselling skills for social workers. RoutledgePomeroy, E. C., & Bradford Garcia, R. (2018). Direct practice skills for evidence-based social work: Astrengths-based text and workbook. Springer.Journals• ADVANCES: Journal of Social Work and Welfare Education• Australian Journal of Social Issues• Australian Social Work• Critical Social Work• Journal of Social Work (UK)• Journal of Social Work Education (USA)SWSP1023 Professional Practice 1Last updated: Trimester 3, 2021 Page 4 of 15Unit Content WeekTopicAssessments1.Introduction to professional practice.Understanding the “helping” relationship, socialwork “boundaries” and empowerment focussedvalues in a range of practice contexts.2.Communication and interpersonal skills forsocial work practice. SOLER.3.Communication skills, questioning, andstrength based approachesRoleplay in class4.Solution focused approach and antioppressive practice. Rapport, empathyand culturally sensitive practicePractice interview with Betty(and other scenarios?) in pairs ortriads in breakout roomsWrite case notes from interview5.Assessment and goal identification task focusedapproach. Assessment and interview processes,collaborative client focuses goal setting.Write an assessment of Betty6.Crisis intervention and case planning, suicide,self-harm preventionWrite a case plan for BettyAssessment 1 Due (Case notes etc)7.Break week: no classes8.Anti-oppressive and Narrative approaches:Culturally responsive practice, service users’perspectives, critical approaches and review.Roleplay Practice in class9.Trauma Informed Care (TIC), feminist critiqueRoleplay Practice in class10.Working with aggressive behaviour, deescalation strategies and crisis work11.Skills assessment in class 15 minutes per student,10 minute interview, 5 minutes feedback fromtutorAssessment 2 Part A in classRoleplay Practice in class Eitherwith practitioner ‘client’ or inpairs/ triads: worker client thenswapStudents record it on phone12Knowledge of self, values, legal and professionalboundaries, ethics, barriers to communication;verbal, non-verbal and culturalAssessment 2 Part B due13.Endings and empowerment, termination andevaluation, strengths-based documentation. SWSP1023 Professional Practice 1Last updated: Trimester 3, 2021 Page 5 of 15Assessment InformationRequirements• Please submit your assessment with a completed cover sheet. Assessment cover sheets areavailable from: http://www.acap.edu.au/current-students/managing-my-course/a-z-forms/• Please ensure you keep a copy of all assessments submitted. This includes audio visualrecordings.• Students are to inform themselves about plagiarism and copyright rules and requirements.SWSP1023 Professional Practice 1Last updated: Trimester 3, 2021 Page 6 of 15Assessment 1: Professional Practice – Case notes, Assessment, Case Plan and reflection Assessment TypeWeightingWord CountDue DateCase notes, assessment, case planand reflection based on role playinterviews in class50%1500 wordsWeek 6 Due Date for Completion: Sunday, Week 6, by 11:55pm AEST/AEDT*Submission Instructions: Students should submit their assessment online.*Australian Eastern Standard Time (AEST)/Australian Eastern Daylight Savings Time (AEDT).Check your time zone to ensure that you submit your assessment on time. If required, use a timezone converter.Assessment DetailsCase and roleplay review: Provide case notes (summary of interview), assessment and case planbased on the role play interview with Betty in class then write a critical reflection from theperspective of yourself as the social worker.Part A: Review of Role Play1. Explain the skills and strategies you used as the social worker including SOLER, active listeningskills, communication skills, responding to content, feelings and meaning, paraphrasing,summarising and open questions – give examples of what you said2. Reflect critically on your strength-based collaborative relationship-building as the socialworker. What was significant to you? What challenged you? How might you use theselearnings in future practice?Part B: Case PlanningThe case notes and case plan should include the following1. Strength-based case notes from the interview as if you were documenting the case for your agency2. An anti-oppressive strength-based contextual assessment of the client’s situation3. A plan for further work on this caseSWSP1023 Professional Practice 1Last updated: Trimester 3, 2021 Page 7 of 15Assessment 1 Criteria1. Clear strength-based case notes from the interview as if documenting the case for your agency2. Anti oppressive assessment of the client’s situation, needs, risks and strengths –3. A collaborative client-focused case plan for further work on this case4. An analysis of the skills and strategies you used as the social worker, including SOLER, activelistening skills, communication skills, responding to content, feelings and meaning,paraphrasing, summarising and open questions5. Critically reflect on your experience as the social worker in building a collaborative strengthbased working relationship and challenges you experienced6. Presentation: clear expression, grammar, spelling and minimum of 5 references cited with APA 7SWSP1023 Professional Practice 1Last updated: Trimester 3, 2021 Page 8 of 15Assessment 1: Marking Criteria – Professional Practice: Case Review and Case Plan Not SatisfactorySatisfactoryGoodVery GoodOutstanding1. Clear, brief strength-based summary of the interview incase notes as if you were documenting the case for youragency2. Anti-oppressive assessment of the client’s situation,needs, risks and strengths3. A collaborative client focused case plan based on thegoals you developed with Betty in the interview4. Explain and identify the skills and strategies you usedas the social worker including SOLER, active listeningskills, communication skills, responding to content,feelings and meaning, paraphrasing, summarising andopen questions – give examples of what you said5. Critically reflect on the ways you established acollaborative strength-based culturally sensitive workingrelationship and explain the challenges you experienced6. Presentationa. Clarity of expression, grammar, punctuation and spellingb. Effective use of evidence/ data/ sources (minimum of 5references are required)c. Demonstration of correct APA (7th edition)Total Mark:/50Comments: SWSP1023 Professional Practice 1Last updated: Trimester 3, 2021 Page 9 of 15Assessment 2: Reflective Practice – Video Recording & Reflective Essay Assessment TypeWorthWord CountDue DatePart A: Ten minute video recordingdemonstrating strength based, antioppressive approaches25%Time: 10 minutesWeek 11 in classPart B: Critical Reflective Essay25%2200 wordsWeek 12 Due Date for written work submission: Sunday, Week 12, by 11:55pm (AEST/AEDT)*Submission Instructions: Students should submit their assessment online.*Australian Eastern Standard Time (AEST)/Australian Eastern Daylight Savings Time (AEDT).Check your time zone to ensure that you submit your assessment on time. If required, use a timezone converter.Assessment 2 Part A DetailsIn this assessment you are required to film a 10 minute demonstration of your developingsocial work communication practice skills. Each week, you will practise skills in class and willbe assessed during class time on week 11. You will each take the role of social worker andclient, working with a different client, using strength based, anti oppressive practice approachsuch as solution focused or narrative approach, as discussed in class.You should demonstrate your relationship building skills, empathy, ability to establish rapport, useof listening and communication skills and ability to establish inclusive boundaries, your skills indeveloping a shared understand of the client’s goals and your ability to articulate these back to theclient by the end of the 10 minute session.You are to complete the Self-Assessment Marking Guide as a review of your own work. This is partof the reflective activity.Assessment 2 Part A CriteriaThe video role play will be marked according to the following criteria:1. Demonstration of appropriate developing social work communication skills including activelistening, communication, rapport building, demonstrating empathy and effective speaking in aninterpersonal context2. Use of interpersonal skills to discuss boundaries in an inclusive manner3. Demonstration of developing ability to apply skills in a manner that is responsive to diversity andcontextSWSP1023 Professional Practice 1Last updated: Trimester 3, 2021 Page 10 of 154. Ability to reflect upon the client’s needs, develop a shared understanding of what their goalsare, articulate these goals to the client and respond in an appropriate and engaging manner5. Ability to use strengths based/ solution focused/ anti-oppressive practice approaches whereappropriate and be able to justify (in assessment 2 Part B written component) with reference totheory how your attempts to use these approaches worked or did not work with this client.SELF ASSESSMENT – Marking Criteria – Skills Video 10 minutesPlease rate your own performance in the skills video. This is a self-assessment tool only and is hereto assist you to consider the aspects you felt were areas of strength or areas for improvement.The Educator will look at this as part of the critical reflection element of the overall mark.Marking Criteria: Professional Practice – Skills video recording Not SatisfactorySatisfactoryGoodVery GoodOutstanding1. Demonstration of appropriate developing social workcommunication skills including listening, nonverbalcommunications and effective speaking in aninterpersonal context2. Use of interpersonal skills to discuss boundaries in aninclusive manner3. Demonstration of developing ability to apply skills in amanner that is responsive to diversity and context4. Ability to use strengths based/ solution focused/ antioppressive practice approaches where appropriate andbe able to justify (in assessment 3 written component)with reference to theory why these approaches would/would not be appropriate with this client5. Ability to reflect on the client’s needs, develop a sharedunderstanding of what their goals are, articulate thesegoals to the client and respond in an appropriate,empathetic and engaging mannerBrief notes about your assessment (no more that a couple of points or a paragraph) SWSP1023 Professional Practice 1Last updated: Trimester 3, 2021 Page 11 of 15Assessment 2 Part B: DetailsIn this essay you will reflect on your learning in conducting the interview, identifying your use ofstrength-based, and anti-oppressive practice approach and communication skills.Your essay should include:1. A description of your experience in the role of social worker in the skills development video. Thisshould include the key issues raised by the client and your responses using anti-oppressive,strength based approaches – solution focused or narrative.2. Demonstration of the foundational listening and communication skills including the ability toestablish a collaborative working relationship with the client, establish rapport, establishinclusive boundary setting, demonstrate empathy, respond to diversity and context and developa shared understanding of the client’s goals.3. Critique your use of anti-oppressive, strength based approaches (solution focused or narrative),in this scenario. This should include examples of how you applied them, how appropriate youfelt the application of these approaches were and how, from your perspective the clientresponded. Refer to the literature in your answer.4. Critically reflect on your own learnings, development and how this may inform your furtherpracticeAssessment 2 Part B: Criteria1. Clear description of your experience in the role of social worker2. Key issues raised by the client3. Demonstration of the foundational listening and communication skills including the ability toestablish a collaborative working relationship with the client, establish rapport, establishinclusive boundary setting, demonstrate empathy, respond to diversity and context4. Clear understanding of the client’s goals5. Clear definition of strength based approach and/or solutions focused and/ or anti-oppressiveapproach6. Ability to apply the above approach(es) in the scenario7. A critique of either strength based and/or solution focused/ and/or an anti-oppressive approachand their application in this scenario8. Critical reflection on own learning and development9. Effective use of evidence/ data/ sources (minimum of 5 references are required)10. Clarity of expression11. Grammar, punctuation and spelling12. Referencing using APA (7th edition) conventionsAlignment with learning outcomes: 1-7SWSP1023 Professional Practice 1Last updated: Trimester 3, 2021 Page 12 of 15Marking Criteria – Reflective Practice: Video Recording & Reflective Essay NotSatisfactorySatisfactoryGoodVery GoodOutstanding1. Insightful description of your experience in the role ofsocial worker using examples from your interview2. Empathetic analysis of key issues raised by the client3. Demonstration of the foundational listening andcommunication skills including the ability to establish acollaborative working relationship with the client, establishrapport, establish inclusive boundary setting,demonstrate empathy, respond to diversity and context4. Demonstration of clear understanding of the client’s issuesand goals5. Clear theoretical explanation of anti-oppressive andstrength based approach approaches – narrative or solutionfocused6. Ability to apply the above approach(es) in the scenario7. A critique of either strength based and/or solutionfocused/ and/or an anti-oppressive approach and theirapplication in this scenario8. Critical reflection on own learning and development9. Effective use of evidence/ data/ sources (minimum of 10references from this unit are required)10. Clarity of expression11. Grammar, punctuation and spelling12. Referencing using APA (7th edition) conventionsTotal Mark:/50Comments: SWSP1023 Professional Practice 1Last updated: Trimester 3, 2021 Page 13 of 15Guidelines for Assessment CriteriaIn this course all assessment marks and final grades are determined using a criterion-referencedmodel. This means that each assessment is marked on a set of criteria, as described in the Tablesbelow. For each task you will see a description of the standard you need to reach to attain a specificlevel of achievement for a range of criteria. These criteria are clearly linked to the learning outcomesof the subject.The first table below describes general characteristics of assessments at each achievement level andthis is followed by specific marking criteria for each of the assessment tasks for this subject. Using acriterion-referenced model of assessment means that there is no pre-determined grade distributionand your result is entirely dependent on the amount of effort you put in.Grading(Please note that not all points will be covered in each assessment task and descriptors are providedas a general guide) HDHigh Distinction85-100• Clear attainment of all learning outcomes• Mastery of topic literature, arguments• Advanced knowledge of the unit content• Strong on originality• Very high quality structure and expression, and standard ofacademic writing• Extremely high level of intellectual initiative• APA (7th edition) style of referencing applied consistentlyand appropriately throughout the assessment and referencelistDDistinction75-84• Substantial attainment of most of the learning outcomes• High level of knowledge of the unit content• High level of intellectual initiative• High quality structure and expression, and standard ofacademic writing• APA (7th edition) style of referencing applied consistentlyand appropriately throughout the assessment and referencelistCCredit65-74• Strong attainment of most of the learning outcomes and/orsolid attainment of all of learning outcomes• Access to multiple literature sources ‘well read’• Integration of literature and argument• Clear, well developed argument• Coherent structure and flow of ideas• Statements supported by evidence and facts• APA (7th edition) style of referencing applied consistentlyand appropriately throughout the assessment and referencelist SWSP1023 Professional Practice 1Last updated: Trimester 3, 2021 Page 14 of 15 PPass50-64• Evidence of structure• Familiarity with some of the relevant literature• Addresses the topic• Attempts to analyse – more than simply descriptive• Demonstration of basic knowledge of concepts being used• Arguments understandable to audience/readerFFail0-49• Familiarity with some of the relevant literature• Addresses the topic• Attempts to analyse – more than simply descriptive• Demonstration of basic knowledge of concepts being used• Arguments understandable to audience / reader• Little evidence of structure• APA (7th edition) style of referencing not appliedconsistently and appropriately throughout the assessmentand reference list Assessment Support and InformationImportant and valuable information about completing your assessments can be found on theStudent Learning Support website: http://learningsupport.acap.edu.au/All assessments are to be submitted online through your online class space. You can find moreinformation on the assessment process here: http://www.acap.edu.au/current-students/managingmy-course/assessment-information/higher-education-assessment/Academic Integrity and HonestyEthical conduct and academic integrity and honesty are fundamental to the mission of ACAP. It isyour responsibility to make sure you understand the policy on plagiarism in order to avoid engagingin it. Please refer to: http://www.acap.edu.au/current-students/managing-my-course/a-z-policies/Student Learning Support (SLS) have developed a video on academic integrity and avoidingplagiarism, you can access this recording here: https://www.youtube.com/watch?v=Dza-w-9UmiA&feature=youtu.be
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